Frequently Asked Questions

Please reach us at contact@drvc.com.au if you cannot find an answer to your question.

Can you help with lodging new claims?

Yes. Provided you have a rough idea on what you would like to claim for.

What if I need additional scans to support my assessment?

I can order additional scans at no cost to the veteran.

Can you go through my med docs?

Yes, with the assistance of AI technology.

Can you do mental health assessments?

Permanent Impairment assessments - Yes.

Diagnostic / Initial liability Assessments - No (I have recommendations of where you can get these done).

Can you help with an appeal?

Yes - If DVA have sent you a medical assessment as part of an appeal process.

No - If you are looking to lodge a new appeal. Appeals and challenges come under the administrative side of the DVA process. For this, I recommend speaking to DVA directly, or engaging in the services of an advocate.

I am not Canberra based, can you still help?

Yes, I can do telehealth video appointments for most assessments.

Can you do telehealth appointments for veterans residing overseas?

Yes.

Is this an advocacy service?

No, however, I can still assist with new claims, provided you know what conditions / areas you would like to claim for. Please enquire within.

Are you partnered with any other service provider?

I am not in any arrangement with any other service provider. I work completely independently. If I recommend a service, it is purely as I believe it is in the best interest of the veteran, for their needs.