Frequently Asked Questions

Please reach us at contact@drvc.com.au if you cannot find an answer to your question.

DVA have asked me to provide details of my GP, can I put you down?

Yes,

Practice: Dr Renee Robarts Veteran Consultancy

Doctor: Dr Renee Robarts

Address: 251 Crawford St, Queanbeyan, NSW 2620

Email: contact@drvc.com.au

Please let me know if you have put me down as your GP with DVA.

I want to start my claims journey, can you help?

Yes, see our New Claims Page

I know what claims I want to lodge and only need a diagnosis form completed. Can you do this?

Yes, this will be billed as a reduced fee. Please enquire within.

Can you go through my med docs?

Yes, with the assistance of AI technology.

What if I need additional scans to support my assessment?

I can order additional scans at no cost to the veteran.

Can you do mental health assessments?

Permanent Impairment assessments - Yes.

Diagnostic assessment requested through the Incomplete Claims Team - Yes.

Initial liability Assessments - No (I have recommendations of where you can get these done).

Can you do telehealth appointments for veterans residing overseas?

Yes.

Can you help with an appeal?

Yes - If DVA have sent you a medical assessment as part of an appeal process.

No - If you are looking to lodge a new appeal. Appeals and challenges come under the administrative side of the DVA process. For this, I recommend speaking to DVA directly, or engaging in the services of an advocate.

I am not Canberra based, can you still help?

Yes, I can do telehealth video appointments for most assessments.

Are you partnered with any other service provider?

I am not in any arrangement with any other service provider. I work completely independently. If I recommend a service, it is purely as I believe it is in the best interest of the veteran, for their needs.